Licence enquiry
Interested in licensing Aegis Compact or reviewing an intended use? Your contact details are enough for the first step. We clarify the intended use personally.
Customer Service
00Customer Service
The right route for licensing, updates and support.
This area is for people interested in productised agents and for existing licensees and customers. New custom projects start with an Agent Discovery.
Praetorian Digital OÜ · Tallinn, Estonia
Support request
Include the product version, observed behaviour and steps that reproduce the issue. Do not send passwords, API keys or confidential customer data.
Update enquiry
Ask about a version, documented changes or a possible update path. Any entitlement to updates depends on the applicable licence agreement.
Advisory request for existing customers
Existing customers can request advice on adaptations, deployment questions or an additional use case.
To help us route your request, include the product, version, request type and a short description. Do not send credentials or confidential content by email. If logs or sample data are needed, we will agree a protected transfer method with you.
Support and update services depend on your written agreement. This website does not create an entitlement to specific response times, updates or adaptations.
03PDA
FAQ
Where can I find prices and licence terms?
Prices and terms are provided before contract. The website does not publish general terms while the licence model and scope are still awaiting final release approval.
Which information belongs in a support request?
Product, version, environment, observed behaviour and reproduction steps. Do not send secrets or unnecessary personal or confidential data by email.
Where do I enquire about a new custom project?
New agent and automation projects begin with the Agent Discovery.